Definition
MSP
Managed Service Provider
An MSP (Managed Service Provider) is a company that manages its clients' IT remotely and proactively, usually on a subscription basis.
In practice
The MSP continuously monitors its clients' equipment with monitoring tools and steps in before faults affect users.
The term comes from English; in France, people usually talk about “infogérance” (managed IT services) and managed IT providers.
Further reading (in French)
See also
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