Support in English · Cancel at any time

Your IT and security, taken care of.

Jesto Informatique is a managed IT and cybersecurity provider for small and mid-sized businesses and non-profits in Paris and the Île-de-France region. We secure your devices and data so that problems are dealt with before they turn into incidents.

15 years
in business
70
clients under contract
3,500
endpoints managed
5,000
tickets resolved in 2025

How we work

A clear contract, no lock-in

One rate, a quarterly package of on-site visits, and remote support billed for the time actually spent.

1

Free audit

We review your devices, accounts, network, backups and contracts, and list the priority risks.

2

Setup included

Our management agent is installed on every device at no extra cost, your IT is documented and monitoring starts on day one.

3

Ongoing support

A client portal showing your devices, tickets and hours used, and guest access to your documentation (network equipment, internet access, suppliers).

4

Cancel at any time

Simply finish the current quarter. If you leave, we hand over your data, documentation and access rights.

Frequently asked questions

Do you provide IT support in English?

Yes. You can contact us in English by phone, email or through your support tickets, and our technicians will help your English-speaking staff on site and remotely.

How much does managed IT cost?

Our hourly rate is €80 to €100 excluding VAT, depending on volume. The contract combines a quarterly package of on-site visits with remote support billed for the time spent, at the same rate. Monitoring is included at no extra cost and setup is free. We define the package with you after a free audit.

Can we cancel the contract at any time?

Yes. You simply finish the current quarter. There is no minimum term beyond that.

Do you come on site?

Yes. We are based in Paris (13th arrondissement) and work on site across the Île-de-France region. Most requests are resolved remotely, which is faster, because we already monitor your devices.

What happens if we decide to leave?

We hand everything over: your data, the full documentation of your IT and network, and all your access rights. We also help your next provider take over.

Contact

Talk to us in English

Tell us about your company and what you need: we will get back to you quickly to arrange a free audit.

Phone
+33 1 88 32 11 32

Email
contact@jesto.fr

Prefer a form? Use our contact form.

Under attack right now? Call us straight away, and see our cyber emergency checklist.

Support