Unhappy with your IT provider?
Unanswered tickets, every job billed separately, no visibility of what is being done: you are not tied in for ever. We run the transition for you, without downtime for your teams.
Plan my transitionSigns that it is time to switch
You are always chasing
Requests stay open and nobody keeps you informed.
Everything costs extra
Updates, the monitoring tool, small jobs: the bill keeps rising.
No visibility
You do not know what has been done, or what state your devices are in.
Security is unclear
Nobody can tell you whether your backups work or whether your devices are up to date.
A transition in three steps
You follow each step in your client portal, and a single point of contact answers your questions.
Audit of your existing setup
Inventory of devices, servers, network, accounts and contracts, and identification of the risks.
Recovery of access rights
We handle the exchanges with your previous provider: passwords, licences, documentation.
Full takeover
Monitoring and support deployed and operational from day one.
Exit guarantee
Our contracts can be cancelled at any time. If you ever leave, we hand everything over:
- your data;
- the full documentation of your devices and network;
- all your access rights and passwords;
- and we help your next provider take over.
Frequently asked questions
Do I need to tell my current provider?
You remain in charge of terminating your current contract. We help you work out the notice period that applies, then we handle the technical side: recovering access rights, passwords and documentation.
Will there be any downtime?
No. We deploy our monitoring tools in parallel, and the switchover happens without interruption for your teams.
What if my current provider will not hand over access?
It happens. As the owner, you have rights over your Microsoft 365 accounts, your domain name and your equipment, and we use them to take back control.
What happens if I am not satisfied with Jesto?
You leave, with no penalty: our contracts can be cancelled at any time, and we hand over your data, documentation and access rights.
Ready to switch?
A 30-minute call to review your current situation and prepare the transition.
Book a call