Jesto vs traditional IT provider vs freelance IT technician
Compare the prices. Then compare what they include.
At Jesto, monitoring of your devices comes free of charge. Updates, security, local snapshots, encryption: nearly twenty automated routines run continuously on each device, with no extra line on your invoice.
Why our rate cannot be compared line by line
Monitoring comes free
The licence for the management agent installed on your devices is free. You do not pay a per-device licence on top of managed IT.
Prevention before intervention
Our automated routines fix common problems before your teams notice them: stuck updates, full disks, stopped services.
Everything is measured and logged
Each device is given a security score out of 100 every week, and every automatic repair generates a ticket.
What you pay for, and what you get
| What's included | Jesto Monitoring included free | Traditional IT provider | Freelance IT technician |
|---|---|---|---|
| SETUP | |||
| Setup costs | ✓ Included | Rarely | Rarely |
| TOOLS INCLUDED | |||
| Management agent installed on each deviceAutomatic monitoring, updates and maintenance | ✓ Free | Usually charged extra | Rarely offered |
| Access to your IT documentationGuest access if you wish: network equipment, internet access, IT suppliers… | ✓ Included | Rarely shared | Rarely written down |
| DMARC monitoring for your domainYour email DMARC reports collected in our tool | ✓ Included | Optional extra | Rarely |
| Client portalInventory of your devices, Microsoft 365 licences, tickets, accounts and more | ✓ Included | Varies | Rarely |
| Wi-Fi controller hostingYour access points managed from our controller, with no server on your premises | ✓ Included | Often charged extra | On-site controller |
| MONITORING & MAINTENANCE | |||
| Continuous device monitoringDisk health, firewall, antivirus, crashes | ✓ Included | Optional extra | Rarely |
| Windows updates applied every monthWith automatic repair if they get stuck | ✓ Included | Often an optional extra | Per call-out |
| Software updates every weekBrowsers, PDF reader, office applications… | ✓ Included | Rarely | Rarely |
| Automatic clean-up when a disk is fullBefore the user is blocked | ✓ Included | On request | On request |
| SECURITY | |||
| Device security hardeningMacros, scripts, autorun, anti-ransomware rules | ✓ Included | Quoted separately | Rarely |
| Daily security checksAdware, browser extensions and notifications, internet exposure | ✓ Included | Rarely | Rarely |
| Security score out of 100 for each deviceRecalculated every week | ✓ Included | One-off audit | Rarely |
| Allowlist of authorised applicationsOnly approved software can run | ✓ Included | Quoted separately | Rarely |
| Disk encryptionRecovery key backed up in the cloud | ✓ Included | Quoted separately | Per call-out |
| Remote isolation of a compromised deviceTo stop ransomware from spreading | ✓ Included | Depends on the antivirus | Rarely |
| CONTINUITY & DEVICE LIFECYCLE | |||
| Standardised preparation of new devicesCore software, settings, emergency account | ✓ Automatic | Charged at installation | Manual, per call-out |
| Local snapshots three times a daySnapshots to restore a file in a few clicks | ✓ Included | Rarely | Rarely |
| Automated redeployment after a disasterHardware profile recorded at installation | ✓ Included | As a project | Rarely |
| Windows 11 and Secure Boot compatibility trackingTo plan hardware replacements ahead | ✓ Included | One-off audit | Case by case |
| Remote power-on of devicesOvernight work without a site visit | ✓ Included | Rarely | Rarely |
| SUPPORT & FOLLOW-UP | |||
| Remote controlOn-screen notification throughout the session | ✓ Included | Usually included | Usually included |
| Automatic ticket after each repairYou know what was done, and when | ✓ Included | Varies | Rarely |
Indicative comparison based on practices commonly observed in the market. The services of each provider may vary.
How we include this much
We have automated what is usually done by hand. The time our technicians save comes back to you as included services.
An agent on each device
Installed once, it constantly reports the status of the device to our team.
Scheduled automated routines
Every hour, day, week or month depending on the task: updates, checks, repairs.
A technician when it matters
An alert only reaches us when an issue needs human action.
Let's review your IT
A 30-minute call to review your IT, with no obligation. And a contract you can cancel at any time.
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