Definition
RMM
Remote Monitoring and Management
An RMM is remote monitoring and management software that allows a provider to monitor, update and troubleshoot its clients' computers and servers.
In practice
An agent installed on each machine reports its status (disks, updates, antivirus, crashes) and makes it possible to run automated maintenance scripts.
At Jesto
At Jesto, the licence for the management agent installed on your devices is free: it is not charged per device on top of managed IT.
See also
Let's review your IT
A 30-minute call to review your IT, with no obligation. And a contract you can cancel at any time.
Book a call